Introduction

DataBridge Technology Solutions, Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://databridge.ph (the “Website”) and use our services. This policy is designed to comply with global privacy laws.

Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly:

Contact Information: Name, email address, postal address, phone number.
Customer Support Information: Information you provide when you contact us for support.
Survey and Feedback Information: Responses to surveys or feedback requests.
Content You Submit: Any other information you choose to provide, such as comments, posts, or other content.

Information We Collect Automatically:

Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, access times, and other usage data.
Device Information: Device type, model, operating system, unique device identifiers.
Location Data: We may collect your approximate or precise location data if you enable location services on your device or use location-based features of our services. We will obtain your consent before collecting precise location data, unless an exception applies under applicable law (e.g., vital interests).
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity. See Section 8 (“Cookies and Tracking Technologies”) for more details.

Information From Third Parties:

Social Media Platforms: If you connect your social media account to our services, we may receive information from your social media profile, such as your name, email address, and profile picture, in accordance with your privacy settings on that platform.
Business Partners: We may receive information from our business partners, such as marketing data or information about your interactions with their services.
Publicly Available Sources: We may collect information about you from publicly available sources, such as social media profiles or public records.
Humanitarian Organizations: In specific, pre-defined emergency situations where your life or safety is at imminent risk, and in compliance with our Data Sharing Agreement, we may share necessary personal data with authorized humanitarian organizations to facilitate rescue and assistance efforts. We may also share personal data with humanitarian organizations for long-term development programs, subject to your explicit, informed consent, or another valid lawful basis as detailed in our Data Sharing Agreements.

How We Use Your Information

We may use your information for the following purposes:

Providing and Improving Our Services:

To operate and maintain the Website.
To provide you with the services you request.
To personalize your experience.
To improve our services and develop new features.
To analyze usage patterns and trends.

Communicating with You:

To send you service-related announcements (e.g., updates, security alerts).
To respond to your inquiries and provide customer support.
To send you marketing communications (if you have opted in, where required by law). You can opt out of marketing communications at any time.

Legal Compliance:

To comply with applicable laws and regulations.
To respond to legal requests from government authorities.
To enforce our terms of service and other agreements.
To protect our rights, property, or safety, and the rights, property, or safety of others.

Research and Development:

To conduct research and analysis to improve our services and develop new ones, which may involve anonymizing your data.

Emergency Situations:

In specific, pre-defined emergency situations where your life or safety is at imminent risk, and in compliance with our Data Sharing Agreement, we may share necessary personal data with authorized humanitarian organizations to facilitate rescue and assistance efforts.

Long-Term Development Programs:

To support long-term development initiatives in collaboration with humanitarian organizations, we may share your personal data, subject to your explicit, informed consent, or another valid lawful basis, as detailed in our Data Sharing Agreements.

Lawful Bases for Processing

We will only process your personal information if we have a valid lawful basis to do so. These lawful bases may include:

Consent: You have given us your clear and unambiguous consent to process your personal information for a specific purpose.

Contract: The processing is necessary for the performance of a contract with you (e.g., providing our services).

Legal Obligation: The processing is necessary for us to comply with a legal obligation (e.g., tax laws, data protection laws).

Vital Interests: The processing is necessary to protect your vital interests or the vital interests of another person (e.g., in an emergency situation).

Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and freedoms. We will conduct a Legitimate Interests Assessment (LIA) before relying on this basis.

Public Task: For certain jurisdictions that allow for processing of personal information due to a task that is carried out in the public interest.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, software and technology development, hosting, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Business Partners: We may share your information with business partners who offer products or services that may be of interest to11 you, but only if you have given us your consent (where required by law).

Legal Authorities: We may disclose your information to law enforcement, government agencies, or other legal authorities if required by law or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Humanitarian Organizations: As described in Sections 2.3, 3.6, and 3.7, we may share your information with authorized humanitarian organizations in emergency situations or for long-term development programs, in accordance with our Data Sharing Agreements and applicable law.

Corporate Transactions: In the event of a merger, acquisition, sale of assets, or other corporate transaction, your information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.

With Your Consent: We may share your information with other third parties with your consent.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same level of data protection as your own. Where required by law, we will implement appropriate safeguards to protect your personal information when it is transferred internationally.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:
Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of that information.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where consent is the lawful basis for processing).
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances, including processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making, Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to complain to a supervisory authority, if you believe that the processing of your data violates the law.
To exercise these rights, please contact us using the information provided in Section 12 (“Contact Us”). We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels, device identifiers) to collect and use information about your browsing activity on our Website.
What are Cookies? Cookies are small text files that are placed on your computer or mobile device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.

Types of Cookies We Use:

Strictly Necessary Cookies: These cookies are essential for the Website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us understand which pages are the most and least popular and how visitors move around the site.33
Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization, such as remembering your preferences or choices.
Managing Cookies: You can control and manage cookies in various ways. Most web browsers allow you to:

Block all cookies.
Block only third-party cookies.
Allow cookies from specific websites.
Delete existing cookies.
Receive notifications when a new cookie is set.
Please note that blocking or deleting cookies may affect your experience on our Website and may prevent some features from working properly.
Cookie Consent Tool: We provide a cookie consent tool on our Website that allows you to manage your cookie preferences. You can access this tool [link to cookie consent tool or instructions on how to access it].

Children’s Privacy

Our Website and services are not intended for children under the age of 13 in the U.S.A., under 16 in the EEA, and under 18 in the Philippines. We do not knowingly collect personal information from children under these ages in these respective countries/regions. If we become aware that we have collected personal information from a child under the specified age without parental consent, we will take steps to delete that information. If you believe that we may have collected information from a child under the specified age, please contact us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
– Encryption of data in transit and at rest.
– Access controls and authentication mechanisms.
– Regular security assessments and vulnerability scans.
– Data breach response plan.
– Employee training on data privacy and security.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, unless a longer retention period is required or permitted by law. We will consider the following factors when determining retention periods:
– The nature and sensitivity of the personal information.
– The purposes for which we process the personal information.
– Our legal and contractual obligations.
– The potential risk of harm from unauthorized use or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our Website and indicate the “Last Updated” date. We encourage you to review this Privacy Policy periodically. If we make material changes to this Privacy Policy, we will provide you with notice as required by law, which may include email notification or prominent posting on our Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:

DataBridge Solutions Technology, Inc.
info [at] data ridge.ph

Data Protection Officer (DPO):
dpo [at] databridge.ph